Refund Policy
Last Updated: 26/09/2025
At Moon and Flow, we are committed to providing high-quality digital products designed to support women in aligning their productivity with their natural cycle.
Because our guides are digital and accessible immediately after purchase, all sales are final.
1. No Refunds or Cancellations
Once a purchase is completed and download access has been granted, we cannot offer refunds, exchanges, or cancellations.
By completing your purchase, you acknowledge that you are purchasing a non-refundable digital product.
2. Duplicate Purchases
If you accidentally make a duplicate purchase of the same product, please contact us at [email protected]. We will review the case and, if confirmed, arrange for the duplicate charge to be refunded.
3. Download Issues
If you experience technical issues downloading your guide, please email us at [email protected]
within 7 days of purchase. We will ensure you receive your product.
4. Consumer Rights
Nothing in this policy affects your statutory rights under applicable UK or EU consumer law.
5. Contact Information
For questions, support, or legal inquiries, please contact us at:
Moon and Flow
Email: [email protected]
All Rights Reserved Moon and Flow